Don't waste time or time will waste you (phyxius) wrote,
Don't waste time or time will waste you

Oh my god...I could never be a tech support person. I found this on some site about stupid tech supportees:

M = me, U = user

M: Help desk, this is Chris
U: Hi, my computer has crashed.
(I've dealt with this user before for the same problem, so I had an idea of what was going on....just sad that I had to go through the same thing with the same user twice.)
M: Ok, look at your CPU - is it on? You should see a green light if it is.
U: There's no light.
M: Ok, I want you to press the buttton on your CPU and turn it on.
U: OK, I did that - nothing happened.
M: Did you turn on the computer? NOT the monitor.
U: I think so.
M: OK, is there a light on the computer now?
U: Yes, it's flashing.
M: OK, that was your monitory. I want you to turn your COMPUTER on....that would be below your desk probably beside your feet.
U: Ok, I see it. Do I push the button under the slot?
M: No, that's your CD drive. Press the button to the left of your CD drive
U: Ok, I pushed it...nothing's happening.
M: Did a light come on in the button when you pushed it?
U: Yes
M: Ok, give it a second.
U: It seems to be coming on now. Thanks.

I am a tech agent for msn dial up access , I had a woman the other day call , I told her to close all the windows and shut her computer down... all of a sudden I heard a thud , then another , then another , then another etc..
After about 5 minutes she came back and said "ok dear , all the windows in my house are now closed...." After that I came up with a theory that you should need a license to own a computer...

I'd never have the patience to deal with people like that all day. I'd shoot myself after a week on the job.

  • Ready for Part 3 of Our Epic Trip!

    We have finished our epic motorcycle trip from San Francisco to Ushuaia (the very bottom of South America)! We're in Pennsylvania now, planning our…

  • Photos from the last 2 weeks

    More pictures from the holiday break here in two parts: California and Colorado: family, friends, skiing, snowmobiling Utah: Arches National…

  • San Francisco from 1000ft - an Airship ride!

    Last Friday, I had the chance to ride in an airship, courtesy of SugarSync. It was a pretty incredible experience. I got to see the Bay Area…

  • Post a new comment


    default userpic

    Your IP address will be recorded 

    When you submit the form an invisible reCAPTCHA check will be performed.
    You must follow the Privacy Policy and Google Terms of use.